Showing posts with label Consumer. Show all posts
Showing posts with label Consumer. Show all posts

Tuesday, 19 August 2014

Unexpected Savings: Car Insurance

I live in a high insurance state. I'm not sure why, but family members in other states pay substantially less than we do.

The high cost of insurance has kept us from springing for a new car. Well, that and pathological frugality. And Mr FS's desire to have the totaled 1998 Camry live to be 20. Oh well.

The somewhat scuzzy rep who tried (?) to tack on the $695 Accessories Fee the other day also mentioned that the safety features of the new Accord would lower the insurance rates. To wit: the camera that shows what is BEHIND you as you back up. He was right.

Our insurance was $460 (or $406? can't remember) for 6 months! That's half of what we expected it to be.

Something to think about when choosing between new or used. Let's hope this car makes it to 20 years....and does not come into the path of a speeder who was driving without license or proof of insurance. And sped away after showing a state ID.

Sunday, 17 August 2014

Buying a Car: Do You Still Have to Beware of Tricky Salespeople?

Last time we bought a car (2002?), we actually purchased something from Consumer Reports which gave you "behind the sticker price" info and suggested target prices. I think the info cost $30 and this was a big improvement over previous modes of negotiation.

Now, there is a lot more transparency and everything is pretty much free on the internet. In fact, Mr FS emailed a bunch of dealers with info about what we wanted and waited for offers to come in. Eventually, he got the price we wanted at the local dealer; the salesperson was a friend of a friend, so all was good.

When we got to the dealership to pay up, our guy David was "busy" so we had a substitute for the preliminary paperwork. He brought a contract for signature and Mr FS noticed that, while the price was the one we had negotiated, there was also a $695 "Accessory Charge." He pointed out to substitute sales guy that David had waived that fee. "Oh, so sorry. I'll fix it."

Question: Was the substitute salesman a ruse whereby such a "mistake" would we made and--perhaps--not noticed by the tired customer? Would David himself have "forgotten" that he had waived the fee and included it on the contract?

Thank heavens Mr FS kept his wits about him and was paying attention.

Interestingly, we got a 2014 Honda Accord for $1000 over the cost of our beloved 1998 Camry. Pretty amazing.

Sunday, 2 June 2013

Getting Rid of Stuff and Getting Your Money Back: Return Items Within the Rules

My late father, who studied market research, was interested in consumer behavior. And he loved stores that stood by their wares. So part of being a good consumer is to return things you don't want. I can't tell you how many items with tags I see at thrift stores. I enjoy getting such things, but think the purchaser should return--and maybe donate the full price to charity!

Miss Em and I just boxed up a few things and sent them back to our usual retail sites: Garnet Hill, LL Bean, and Nordstrom. We kept the good things and returned the rejects. We love that these shops have no-questions-asked returns and we are careful not to take advantage of their policies.

So far, we have donated a bunch to the Food Bank thrift, taken books to 2nd and Charles, sold 2 things on Tradesy, and returned mistakes to stores, But the biggest declutter....

Thursday, 2 May 2013

So What Is It I Want? Not a Handbag!

The last few whirlwind weeks have been instructive. Teachers know that the last six weeks or so of a semester are a nightmare of exhaustion. Students start yelling at teachers (I had that happen yesterday). Seniors lose momentum and you have to keep them on track to graduate. Piles of papers teeter. Excuses and requests for extensions roll in. Meanwhile--we have been looking at houses. An hour away.

During this ordeal--which I hope will be oever soon, appraisal and inspection willing--I realized that my desires had shifted. No longer am I thinking about which handbag I should buy for my upcoming 60th birthday in January. No, I am thinking about how to help Frugal Son set up his house. And how to save some more so that we can similarly help Miss Em when the time comes (probably not for a while; she has a different trajectory of ambition).

There's nothing wrong with buying a nice handbag. Or anything really (though I hope I remain more attentive to the human and environmental cost of things). But I see that I get sucked into the consumer maelstrom as much as anyone--though I sometimes don't think I do.

The thing is: it's hard to figure out what you want! Really want.

Sunday, 4 March 2012

Can You Return Anything to Walmart? Kettle and Chicken!

I hardly set foot in the dreaded WM as we call it chez nous. That is because I suffer a nervous collapse after each visit and have to lie down for an hour. But last year we bought Frugal Son an electric kettle there for his final year of college. He wanted the WM version because it was made by GE, of which he is a partial owner (i.e. he owns a few shares of stock).

Imagine our annoyance when the appliance stopped working! Less than two years old. One of my former colleagues used to say "You can return anything to Walmart." So, since we were passing by, we put it to the test.

Even though we had no receipt, we were able to exchange for a new one lickety-split. WOW.

Meanwhile, an older fellow at the adjacent register was returning a giant package of partially frozen chicken breasts. From the looks of things, he had forgotten to freeze the meat in time and it was rotten. Seemed to me like he may have been negligent in the chicken department. Nevetheless, they gave him his money back (and he did have a receipt).

So I suppose I must add Walmart to my list of stores with good customer service.

Would you return chicken?

Tuesday, 2 August 2011

My Summer (Financial) To Do List and Scary Financial News

At the end of the summer, I am always filled with sadness over things left undone. There are always many. But as I was cleaning up--as we prepare for our last family visit for the summer--I found a list.

RETURN STUFF TO LANDS END
RETURN STUFF TO LL BEAN
TAXES!!!!!!

Yes, I did all those things. Thanks to the American Opportunity Tax Credit, which covers college textbooks, we got a hefty refund, all of which is going to our next summer's travel. Returning unsatisfactory items to LE and LLB is being a conscientious consumer, something my Frugal Dad would have been proud of.

The scary financial news coming every day is reminding me of the dreaded year 2008. Honestly, all I can do is focus on my little frugal ways.

Are you scared by the news these days? How's your To do list?

Saturday, 25 June 2011

Things I Completed, Some Involving Money Back

Before I left for Nantes--how I love deadlines--I completed three things that have given me back some cash.

--returned unsatisfactory items to LL Bean. Love their guarantee. Miss Em wanted a pricey backpack from the Signature line and found it uncomfortable (as did others in comments).

--returned unsatisfactory items to Lands End. This took several phone calls, but I finally worked things out. The CS reps must take nice lessons, because I was always smiling after the calls. I really should take nice lessons.

--Filed my taxes, which will result in a refund. Part 2: I owe state taxes as a result of the refund. Oh well.

While the tax refund is the big ticket item, the returns total around $200. Nothing to sneeze at.

Do you return unsatisfactory items or do you let them languish (as I did)?